Animetech sucks!

Seriously, I've been very tolerant for the few times that I do email them asking for merchandise and stuff. Granted I don't do it very often, but whenever I do they NEVER REPLY ME! Do you have any idea how f**king annoying that is!? I used to work in tech support and if you even reply a few hours late you'll have the customers breathing down your neck and your boss screaming for your head when he find out you just lost them a customer due to your tardiness.

Guess what, in Malaysia, Animetech is just about the most prominent Anime merchandise store around but even what they have pales in comparison with what our Singapore counterparts have. What the hell!? Browse through their site or go to their outlets (which are all freakishly small) and you'll see the same old things over and over again. Come on! This is Malaysia! Nobody is interested in buying DVDs or CDs! What are you retarded!? It should be blindingly obvious to even the most retarded person in the country! But as it would seem they have the most retarded sense of marketing and business around, so much so that a non-business student like me can tell you how phail they are.

Today, almost 5 days after I sent them an email requesting them to source a merchandise for me (because their own f**king website says I can ask them), and I have not got a SINGLE REPLY from them. NONE AT ALL! I HATE BEING IGNORED!! ESPECIALLY WHEN I'M A POTENTIAL CUSTOMER! Sick and tired of it (this isn't the first time like I mentioned), so I decided to use the feedback form on their website to shoot them, because it seems like that has more chances of being read and replied. Below are the contents:

I find your services really lousy. In business, it is always important to reply to customers' email ASAP, and make sure your email filter does not filter out anything relevant. Even if they do, someone should go through the spam box to check for relevant email.

Here I have an email sent to you Monday this week on the 20th of October and till today I have not gotten a single reply from you. What the hell are you people doing? Sitting around shaking your legs and drinking coffee!?

I can see now why your business is so bad, when compared to other countries in our region. Don't even bullshit and say that the market here is too unique a niche and that there is no demand, because there is an increase of demand in various merchandise that your shabby little company DOES NOT PROVIDE!

I'm sick and tired of browsing through your site and visiting your outlets seeing the same thing over and over gain. I'll be telling everyone I know not to buy from you people anymore, it's just not worth the time and effort.

And there you have it. Malaysian friends and anime fans out there, DO NOT BUY from Animetech anymore. It'll just be a waste of your time and money. And since time equals to money, you'll be losing a whole lot of money.